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Delphi Medical working with Patients Know Best

A blog from PKB....   Delphi Medical is a leading independent provider of clinical services for substance misuse patients and the first provider of its type in the UK to put patients in control of their own medical records. Delphi has been offering Patients Know Best (PKB) to clients ...

Read More » Posted in: by Emma Knape on 10 June 2016
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John's Week

Dear All, I have had a fascinating week this week.  no honestly. Monday saw me at the UK council of Caldicott Guardians where I represent Primary Care for England (someone has got to do it) and we had a debate about what the future holds for the group which is an association of volunt...

Read More » Posted in: Core Values, Delphi tribe by Emma Knape on 9 October 2015
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Accessibility... (by John Richmond)

Today I am going to write about accessibility. I remember when we were talking about what our core values were back in 2007, that accessibility was a very important core value to me personally. The reason I thought this was because it seemed to me at the time that a lot of problems could be ea...

Read More » Posted in: 5 Ways To Wellbeing, Delphi tribe by Emma Knape on 2 August 2015
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Consistency (by John Richmond)

Ah, today I am going to write about consistency which is a tricky one for me. I think we can all say that we have at times done things that were not consistent but usually we have justified that to a lesser or greater degree in some way - although I can hear some people saying - ‘No, act...

Read More » Posted in: by Emma Knape on 30 April 2015
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In2Recovery- Blog Interview

How would you describe the main aims of your organisation? (It would be great to have a paragraph outlining what you see as your main focus - feel free to sing your own praises!) Delphi Medical is here to raise the standard of substance misuse treatment - simples. We bring a specialist knowledge...

Read More » Posted in: by Emma Knape on 23 April 2015
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Accountability... (By John Richmond)

Having had a tumultuous and emotional few weeks at Delphi, on the back of a busy time that precluded me writing a follow up to my last blog on creativity, it is probably a good time to think, and write about accountability.   I think of all our values, accountability is probably the ...

Read More » Posted in: Core Values, Delphi tribe by Emma Knape on 9 April 2015
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A student nurse insight into the Delphi Sefton Team

A big thankyou to Kiera for the lovely letter and cake sent to the Delphi Sefton team.....   "To all the fabulous staff at Delphi,   I just wanted to write this letter to inform you of how honoured I feel to have been able to work with the Sefton Delphi team. I am a...

Read More » Posted in: Delphi tribe by Emma Knape on 11 March 2015
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The Delphi Brand... (By John Richmond)

I have been having conversations about the delphi brand this week and it has got me thinking about how we can get it across to people. I would say it is fairly easy for us within the organisation to say - it's our core values: simples. But really those core values reflect a lot of stuff for us...

Read More » Posted in: Core Values, Delphi tribe by Emma Knape on 12 February 2015
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Get Some Headspace... (By John Richmond)

We are at the end of the first week of meditating at work for Delphi head office. I have managed to fit in three days of meditating and hope to do another session after writing this. It is certainly an experience and one that totally changes the perspective on the day, for me at least...

Read More » Posted in: 5 Ways To Wellbeing, Core Values, Delphi tribe, Staff by Emma Knape on 30 January 2015
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Hedonism... (By John Richmond)

Our work lies in the realm of that much maligned activity: hedonism. People often think of this as a blind drive to happiness at its most basic, and in our current scientific parlance, would be characterised by the maximum release of dopamine for the longest period of time. However, ...

Read More » Posted in: Core Values, Delphi tribe by Emma Knape on 23 January 2015
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Merry Christmas... (By John Richmond)

What a year! We must be enjoying ourselves or something… I would just like to wish you all a Merry Christmas and a great New Year. For the past few years in our house we sit down and take stock of everything we have done, or that has happened to us, in the preceding 12 months...

Read More » Posted in: Delphi tribe by Emma Knape on 19 December 2014
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Getting Things Done... (By John Richmond)

Wow, what a stressful time getting ready for Blackpool. It reinforces for me the importance of getting everything into your to do list manager. At times when work becomes overwhelming and it is just not possible to think what to do I simply return to my to do list and do the next action. ...

Read More » Posted in: Delphi tribe by Emma Knape on 29 August 2014
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Negative Effects of Hypnotics (By John Richmond)

http://www.bmj.com/content/348/bmj.g1996 This recent piece of research highlights the negative effects of hypnotics on our society. I had a conversation yesterday with a patient recently when I was asked to prescribe a sleeper as they were really struggling to sleep and the other anti-depressant ...

Read More » Posted in: Drugs by Emma Knape on 7 August 2014
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Delphi Day... (By Sefton team member Daniel Duncan)

The Delphi Day began as it meant to go on, as hot and dry as a Karon Brown motivational speech. The Sefton team met at their Bootle base at 0845 sharp. An air of expectation hung in the air, their bacon sandwiches were ordered for 0900. Breakfast was consumed as if the Delphi core value o...

Read More » Posted in: Delphi tribe, Staff by Emma Knape on 4 August 2014
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Blackpool!! (By John Richmond)

Last week I was blogging about what an unsettling and unsatisfying process bidding for contracts was and how they were only ever any good when you were successful. I was writing that at a time when I was pretty sure we had just been unsuccessful. Well guess what? We were successful! Delphi...

Read More » Posted in: by Emma Knape on 1 August 2014
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This week.... (By John Richmond)

This week I am reflecting on the process of recommissioning of services. We are awaiting the result of our bid for Blackpool so it is hard not think about anything else. There is a lot of work invested into bid writing and on top of that there is a big emotional investment. My own str...

Read More » Posted in: by Emma Knape on 16 July 2014
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Meditation.... (By John Richmond)

A lot of blogs seem to start with - it's been a busy week. So I think I'll start with that as well. But, what I want to talk about is what we could be doing to help us deal with busy weeks/days/hours/minutes. Some of you may know that I have been practicing meditation for about 18 months now ...

Read More » Posted in: 5 Ways To Wellbeing, Noble Cause, Staff by Emma Knape on 14 July 2014
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Health Watch Report on Blackpool Health Mela

The recent report on the 1st Fylde Coast Health Mela held in Blackpool on Saturday 5th October can be read by clicking here.   A very worthy and successful event I think we all agree!    ...

Read More » Posted in: Noble Cause, Staff by John Richmond on 21 March 2014
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Light illuminates Shadow Defines

We're very proud to have launched our new calendar for 2014 entitled 'Light Illuminates Shadow Defines' which was produced collaboratively between Bad Kamra, a not-for-profit video production company and our digital marketing agency here in Lancaster, Fat Media. We wanted to produce something tha...

Read More » Posted in: Alcohol, Drugs, Noble Cause by John Richmond on 9 January 2014
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Call me Dr Mo!

November has been an interesting month for me as my first time participating in the global grassroots public health even that is 'Movember'. If you've been hiding under a rock or awakened from a coma and not heard of Movember before it is the month where participants (men and now even women!) are ...

Read More » Posted in: Core Values by on 2 December 2013
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Values made real

Melanie Taylor joined Delphi Medical just over 12 months ago after spending 13 years working in the Prison and Civil Service where mission, vision and value statements were, as is often the case, nothing more than impersonal words backed by little substance or belief. Mel could have been ex...

Read More » Posted in: Core Values, Delphi tribe, Staff by John Richmond on 25 October 2013
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Subscribe today for our November newsletter

To receive our November newsletter please subscribe today using the submission form in the footer below. We guarantee a good read full of news and opinion from the world of drug and alcohol treatment, Delphi Medical and our team of fabulous staff....

Read More » Posted in: Alcohol, Delphi tribe, Drugs by John Richmond on 24 October 2013
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Volunteering in Peru - A Delphi nurse talks about her experience

  Volunteering in Peru - a Delphi nurse talks about her experience Many of us at Delphi have been waiting to hear back from one of our nursing team who has been volunteering in Peru with street children. Andrea has kindly agreed to share with us some of her photos and has written a short...

Read More » Posted in: Core Values, Noble Cause, Staff by on 11 October 2013
Tagged with: 5 Ways To Wellbeing, Delphi Tribe

Emerging problem of 'legal highs' within the prison setting

The experiences of one prison governor in Scotland might well be a warning of a growing problem facing the wider penal system in terms of how it combats the influx of 'legal high' drugs as a way of avoiding being caught by sniffer dogs who are currently just trained to identify controlled substanc...

Read More » Posted in: Drugs by John Richmond on 30 September 2013
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A shocking reality

I couldn't help but comment on the article I read in the Mirror earlier this month which reported a staggering 807 people died in Britain last year from over-the-counter and prescription drugs such as anti-depressants and pain killers, compared to 718 deaths linked to heroin and cocaine abuse...

Read More » Posted in: Drugs, OTC Drugs by John Richmond on 27 September 2013
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Recovery Partnership State of the Sector Survey

Delphi Medical is pleased to have contributed to the 'Recovery Partnership State of the Sector Survey' being conducted by Drug Scope on behalf of the Recovery Partnership. It aims to take a snapshot of the present settings for and adaption of the alcohol and drug treatment sector in England, help...

Read More » Posted in: Alcohol, Drugs by John Richmond on 26 September 2013
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Sefton Community Service

We are very excited (and a bit frazzled) at Delphi this week as we run up to our launch date for Sefton Treatment and Recovery Service. We are due to go live on the 1st of October and we are really looking forward to getting stuck in. Lifeline are the lead provider and they are subcontracting us f...

Read More » Posted in: Delphi tribe, Staff by John Richmond on 19 September 2013
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Delphi HMIP Inspection Report - Drake Hall

As a Medical Director I am obviously pleased but also extremely proud of the feedback received following the latest HMIP Report for Drake Hall where Delphi Medical is delivering a range of clinical and nursing services including clinical sessions, dispensing, one to one nursing provision and p...

Read More » Posted in: Delphi tribe, Noble Cause, Staff by John Richmond on 6 September 2013
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New report from the Centre for Social Justice makes for difficult reading

'No Quick Fix', a report by the Centre for Social Justice released this week looking into the depth of Britain's drug and alcohol problems. paints a very bleak picture indeed. It exposes the shortcomings of mainstream recovery treatment policy as well as the government's failure to tackle cheap...

Read More » Posted in: Alcohol, Drugs by John Richmond on 5 September 2013
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I wish him every success

It was great to read about Mark Gilman in the Guardian recently, pointing out the great resource the fellowship has to offer and his aim for the country's addiction treatment services to tap into what he and many others regard as an underused resource. The notion of using community based fell...

Read More » Posted in: Alcohol, Drugs, Noble Cause by John Richmond on 19 August 2013
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Public Health England's routes to recovery mapping manual is a must read

I couldn't let its release pass, by not commending Public Health England's recently published mapping manual titled 'Routes to Recovery via the Community'. It's an excellent document bringing it all together: the treatment system and what it offers in terms of routes from addiction to recove...

Read More » Posted in: Noble Cause by John Richmond on 18 August 2013
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Supporting the call for more drugs LESs

The continuing discussion regarding the call for more drugs LESs reminded me of an interesting article written by Sofia Lind in Pulse back in January this year.  As I'm sure most of us recognise, Local Enhanced Services have been the mainstay of addiction shared care services, making su...

Read More » Posted in: Core Values, Drugs by John Richmond on 17 August 2013
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HMP Buckley Hall recovery Wing Launched

On the 18th of July the new Recovery Wing at HMP Buckley Hall was officially opened. This event was well attended by DARS, Prison, partner agencies, commissioners and prisoners to establish the way forward at Buckley Hall for substance misuse treatment.  Phil McGinn gave an excellent speech...

Read More » Posted in: 5 Ways To Wellbeing by John Richmond on 7 August 2013
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Inspiring to say the least

Following a recent 'Dephi Day' where all staff were invited to The Mill at Stone, Staffordshire, we've had some extremely positive feedback from those who attended with one message in particular standing out as a testimony to our mission as an organisation and to the culture we are striving to...

Read More » Posted in: Core Values, Delphi tribe, Noble Cause, Staff by John Richmond on 2 August 2013
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Lancaster University among those looking sight loss and substance use

I recently read with interest of the commissioning of a number of Universities including Lancaster, to undertake some exploratory research around substance use and sight loss. Commissioned by the Thomas Pocklington Trust and Alcohol Research UK, the Universities will be undertaking some explor...

Read More » Posted in: by John Richmond on 29 July 2013
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Rise in prescriptions issued to treat alcohol dependency makes for alarming reading

The 73% rise in prescriptions to treat alcohol dependency in England over the last decade makes alarming reading and highlights the fact that providing access to drugs without the necessary help that people need does not support effective recovery. The figures provided by Health and Social Ca...

Read More » Posted in: Alcohol by John Richmond on 29 July 2013
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Patient Centred Leadership

The King's Fund have produced a report looking at the future of leadership within the NHS. What I am struck by is how closely this report mirrors our own aspirations within Delphi. It is called 'Patient Centred Leadership' and caught my eye because it is one of our core values!   The key fi...

Read More » Posted in: Core Values, Noble Cause by John Richmond on 9 July 2013
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More evidence to suggest gender influences treatment

Following on from our initial study into gaining a better understanding of the potential relationship between wellbeing and treatment, we have now completed a further round of evaluation. This time around, the survey sample is made up of a female only prison population of 67 people who are cur...

Read More » Posted in: by John Richmond on 5 July 2013
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The pain of losing a service?

I've been reading a lot this week about the state of the NHS on it's 65th birthday and finding it particularly poignant. This week we handed over our oldest contracts in North Lancashire to a new provider, and I find myself edged out of the local clinical drug and alcohol work that has been so muc...

Read More » Posted in: Alcohol, Core Values, Delphi tribe, Drugs by on 5 July 2013
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Does gender impact on the response to treatment?

Our initial survey into the link between feelings of wellbeing and the effectiveness of drug and alcohol treatment has already thrown up some interesting challenges to traditional thinking. Specifically, early indications of significant differences in how people respond to treatment based on their...

Read More » Posted in: 5 Ways To Wellbeing, Alcohol, Drugs by John Richmond on 19 June 2013
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Early findings suggest that sociability is linked to successful treatment

As drug and alcohol service providers, we are keenly interested in looking at the potential links between feelings of wellbeing and the effectiveness of drug and alcohol treatment. Early findings from our survey into wellbeing provide a number of hypotheses for further testing.   One ...

Read More » Posted in: 5 Ways To Wellbeing, Noble Cause by John Richmond on 18 June 2013
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Is drug and alcohol recovery a risky business?

As drug and alcohol service providers, we are responsible for the recovery treatments we facilitate, just as we are those who seek them. Both services and the individuals that work within them consent to liability and risk in various forms. So does the business of drug and alcohol recovery at...

Read More » Posted in: Alcohol, Drugs by John Richmond on 21 May 2013
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What is the practitioner's role if patients lead their own drug and alcohol recovery?

Part nine of our series discussing service concerns about drug and alcohol recovery focuses on the implications of a patient-centric approach. Recovery models recognise that many people succeed in their rehabilitation without accessing specialist treatment or formal support services. Th...

Read More » Posted in: Alcohol, Drugs by John Richmond on 16 May 2013
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How can we determine the value of recovery-oriented services if these are not evidence based?

  This blog series addresses the top ten service concerns in our industry about drug and alcohol recovery. In part eight, we propose that recovery-oriented services need not be evidence based. It makes sense for health services which are evidence based to attract an air of legitimacy an...

Read More » Posted in: Alcohol, Drugs by John Richmond on 10 May 2013
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Is a bigger budget the only answer for improving drug and alcohol recovery services?

The seventh blog in this series, addressing the top ten service concerns about recovery, tackles the age-old issue of funding. Unlike some of the other most prevalent service concerns we've identified within recovery, the money matter is not a myth borne of stereotype or inadequate acc...

Read More » Posted in: Alcohol, Drugs by John Richmond on 3 May 2013
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Is recovery only achievable with acceptance of one's own drug and alcohol dependence?

In part six of our series on service concerns about drug and alcohol recovery, we explore the notion that recovery is only possible once an addicted person develops insight into their own dependency. The majority of people experiencing physical and mental problems associated with substanc...

Read More » Posted in: Alcohol, Drugs by John Richmond on 1 May 2013
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Why recovery from drug and alcohol addiction is not just achievable for the least dependent

This blog, the fifth in our series on service concerns within drug and alcohol recovery, addresses the misconception that recovery happens for very few people with severe dependency problems. In society there can be concern that recovery is a rarity for those with major addictions. Inde...

Read More » Posted in: Alcohol, Drugs by John Richmond on 29 April 2013
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Why recovery from drug and alcohol addiction is not just a fad

The fourth in our blog series on service concerns about drug and alcohol recovery responds to claims that recovery is a 'fad' which raises false hopes and positions patients to fail.  Even amongst informed practitioners who understand the language of recovery, there exists a nagging doubt ...

Read More » Posted in: Alcohol, Drugs by John Richmond on 24 April 2013
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Why being in recovery doesn't necessarily mean being drug-free

In the third of our series addressing service concerns about drug and alcohol recovery, we look into if a person can be 'cured' if they are still using illicit substances. The term 'recovery' is not a synonym for 'cure'. It refers to a journey undertaken with definitive goals but which are sit...

Read More » Posted in: Alcohol, Core Values, Drugs by John Richmond on 19 April 2013
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Why drug and alcohol recovery is essential for health services

The second post of the series, which discusses the top ten service concerns surrounding recovery, challenges the notion that recovery orientated care adds to the burden of an already stretched service. Delphi Medical is not the only organisation championing recovery-oriented systems of care d...

Read More » Posted in: Alcohol, Drugs by John Richmond on 16 April 2013
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Challenging the top ten service concerns about drug and alcohol recovery

Over the coming weeks, Delphi Medical will address some of the biggest concerns surrounding recovery in mental health and drug and alcohol misuse in a series of new blog posts. This first blog focuses on the apprehension that recovery is old news. While it's true that within mental health the not...

Read More » Posted in: Alcohol, Drugs by John Richmond on 11 April 2013
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The Role of GP's in the Recovery Process

    RSA set out to make a short film for GPs and other primary care practitioners featuring local people in recovery talking about their positive and negative experiences of approaching their GPs for help. It was done in conjunction with the SMMGP who will be linking it with a new e...

Read More » Posted in: Alcohol, Drugs by John Richmond on 5 April 2013
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Why 'Minimum Unit Pricing' for alcohol is so important?

The Alcohol Health Alliance (an alliance of over 70 health organisations) has launched an e-petition aimed at encouraging the Government to proceed with their promises to bring in minimum pricing for alcohol. As an organisation Delphi Medical supports this campaign and we encourage you to sign up ...

Read More » Posted in: Alcohol by on 19 March 2013
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Using new technologies in addiction recovery

I had an interesting discussion earlier this week concerning our plans to use more new technology in our drug and alcohol treatment. It resulted in a piece in the local press which is always good for any organisation, and gives my Mum something for her scrapbook! We have a strong belief i...

Read More » Posted in: 5 Ways To Wellbeing, Alcohol, Drugs by on 15 March 2013
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Do shock tactics work?

Imagine the scene. A person worse for whatever they've had that evening slumbers on the last bus home. A stranger creeps up to them, carefully avoiding waking them, and slips something around their wrist. They stealthily move onto the next 'victim' who is snoring down the aisle...........  ...

Read More » Posted in: Alcohol by on 12 March 2013
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Thoughts on Russell Brand's recovery account

I read something early in the week in the Spectator and it made me think (always a good thing!). He has written a piece to support the concert he did for Red Nose Day and Comic Relief to raise funds for the substance misuse related work they support. He writes eloquently and with feeling about hi...

Read More » Posted in: Alcohol, Drugs by on 11 March 2013
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Are we losing the 'legal highs' arms race?

I was reading the latest Department of Health alert on the dangers of the 2C group of drugs (see link) yesterday; DoH Alert on 2C type drugs and as a clinician working with substance users i was struck with the following thoughts; 1) Oh no! Not another substance. I wonder what the real world ef...

Read More » Posted in: Drugs by on 7 March 2013
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Why has cirrhosis increased so much in the UK?

You may have seen the reports in the press this week detailing how the UK has fallen from 1990 to 2010 in league tables of comparing the nations health with other countries. Even though our overall life expectancy has increased by over 4 years, we have far worse figures for premature death in the ...

Read More » Posted in: Alcohol by on 6 March 2013
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Join us on Twitter!

Did you know we have a Twitter feed? We tend to generally post quick bits of Delphi information and comments on whatever drug related stories are in the media. If you are a twitter user we'd be delighted to have you amongst our list of followers who include many important figures in the world of...

Read More » Posted in: Delphi tribe, Staff by on 3 March 2013
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The New Delphi Uniform!

The race was on for which team amongst our prison staff would be first to picture themselves in their new very stylish Delphi uniform. We have a winner and the prize goes to HMP Drake Hall (Mel will be in touch very soon). Keep the pictures coming in and we'll try and post the most glamourous on...

Read More » Posted in: Delphi tribe, Staff by on 13 February 2013
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In the Realm of Hungry Ghosts by Gabor Mate

Ages ago, Michaela at Wired In recommended this book to me and it has been a revelation on a number of levels: professionally it is a good overview of current research to date; societally it has an explanation for what psychologically drives the war on drugs; and personally it is a reminder...

Read More » Posted in: 5 Ways To Wellbeing by John Richmond on 5 February 2013
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Should we have a Staff Recognition scheme?

Maybe I'm turning into a grumpy old man but when someone first mentioned that Delphi should have a staff recognition scheme my first thought was of the little gold stars McDonalds employees wear. In something of a coincidence however the last week has brought a couple of incidents that make me...

Read More » Posted in: Delphi tribe, Noble Cause, Staff by on 31 January 2013
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Over The Counter Addictions

Dependent use of over the counter drugs is an old problem but one that is increasing as prescribing laws on certain drugs have been relaxed meaning that they do not require a prescription to be bought from a pharmacy. They do not result in a direct cost to the NHS as prescription drugs do but th...

Read More » Posted in: by John Richmond on 19 December 2012
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Ketamine

Having attended a recent conference where one of the speakers gave a presentation about Ketamine, the take home message was that any male patient presenting with symptoms of cystitis (pain on passing urine) should be asked about use of this drug. It is a drug that is being used more frequently as...

Read More » Posted in: by John Richmond on 19 December 2012
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Delphi Medical In The Media

You may have spotted Delphi Medical's appearances in the media over the last few weeks. There's been considerable attention given to the company's recent expansion, with articles across our local media including this article in the Lancaster Guardian. Regional business media also picked up the s...

Read More » Posted in: by on 19 December 2012
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